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5 Questions to Ask Your Alarm Monitoring Company

Tuesday, July 6th, 2010

Do you really understand how traditional alarm monitoring companies operate?  Here are five questions to ask your alarm company – and the answers you need to know.

  • Do you guarantee an immediate in-person response when my alarm is triggered?
    • NO. We depend on the police who give alarms called in by monitoring company the lowest priority.  In fact, monitoring companies are not allowed to call 911; they are given a separate telephone number.
  • When I am away from my home or business and you call to tell me that my alarm goes off, what am I supposed to do?
    • GAMBLE. You can risk:  doing nothing and find your home burglarized; asking a friend or neighbor to investigate (and their confronting a burglar!) or calling  the police and incurring a false alarm fine.
  • Who is responsible for my false alarm fines?
    • YOU.  Fines start at $150 after the third false alarm.
  • Why do you require long-term contracts?
    • TO ENABLE SELLING YOUR ACCOUNT.   I can sell your business to a national alarm company for approximately 30 to 40 times your monthly fee – but only if they have you under contract.
  • Will you give me any warning or choice if you decide to sell my business to someone else?
    • NO. The contract you signed gives me the complete authority  to sell your account to whomever I choose.

Remember:  Only the  Armed Response Team offers an immediate in-person response to your alarm, guaranteed no false alarm fines, and no long term contracts.