• Do you guarantee an immediate in-person response when my alarm is triggered?
  • NO. We depend on the police who give alarms called in by monitoring company the lowest priority.  In fact, monitoring companies are not allowed to call 911; they are given a separate telephone number.

• When I am away from my home or business and you call to tell me that my alarm goes off, what am I supposed to do?
  • GAMBLE. You can risk:  doing nothing and find your home burglarized; asking a friend or neighbor to investigate (and their confronting a burglar!) or calling  the police and incurring a false alarm fine.

• Who is responsible for my false alarm fines?
  • YOU.  Fines start at $150 after the third false alarm.

• Why do you require long-term contracts?
  • TO ENABLE SELLING YOUR ACCOUNT.   I can sell your business to a national alarm company for approximately 30 to 40 times your monthly fee – but only if they have you under contract.

• Will you give me any warning or choice if you decide to sell my business to someone else?
  • NO. The contract you signed gives me the complete authority  to sell your account to whomever I choose.

Remember:  Only the  Armed Response Team offers an immediate in-person response to your alarm, guaranteed no false alarm fines, and no long term contracts.

The Consumer Protection Division acted due to the large number of complaints received about health club, satellite TV, cellular and home alarm contracts.

The Armed Response Team never requires long-term contracts because we believe the customer should always be in control. However, we want all of our customers to be aware of this ruling in case you or someone you know get trapped by the fine print of an automatic renewal clause.

In summary, companies must now provide written notice to their customers 30 to 60 days before the contract automatically renews. This notice must be in clear, conspicuous “10 point” type – either on the first page of the monthly statement or by certified mail.

This new ruling went into effect on September 15, 2009 and has a number of other important protections. To read the full ruling go to: http://nmcpr.state.nm.us/nmac/parts/title12/12.002.0011.htm or call our office and we’ll be pleased to email it to you.

The thieves are becoming increasingly brazen.

Thefts of copper wire have been on the rise over the past decade. Most copper theft from buildings takes place at night under a cloak of darkness. But recently, tenants in one building ran into several men in the middle of the day. The men told tenants the management company, Asset Management Inc., had called them to repair some electrical wiring.

Then a tenant ran into one of the men again on a Saturday – on the roof.

“He jumped off the roof and went down the drain like a fire pole,” said Norm Ullemeyer with Asset Management.

No damage was done. But Ullemeyer wasn’t so lucky on another building. The damage there will be more than $250,000. Located at 4710 Montgomery NE. The building once housed a China Star restaurant. The thieves went through the roof, ripping apart the heating and cooling units to steal the copper.

The building had no power and no alarm, so once inside, they went to work undetected, stripping the electrical wiring.

Ullemeyer’s team secured the building, but the thieves came back once more. That’s when he called Dave Meurer, owner and CEO of Armed Response Team.

“They’ll come back multiple times because they know the owner has to restore service,” Meurer said.

Copper theft waxes and wanes with the price of the metal. That price has increased more than 500 percent between 2001 and 2008, according to the Federal Bureau of Investigation. Currently, the metal is selling for $3.20 a pound. But the recession apparently has added new incentives for thieves. Meurer called it an epidemic.

The Albuquerque Police Department is launching a new nighttime detective unit that will target property crime, such as copper theft. APD is also working with property management organizations and the construction trades as part of its Safe City partnerships.

Meurer and others suspect the thieves have training in the electrical and building trades, since they know their way around construction sites and are cutting through live wires and risking electrocution — although his team did find a pair of wire cutters welded to a switch at one warehouse.

“I can imagine that person’s still blind,” he said.

A 2008 FBI report warned that copper theft is threatening critical U.S. infrastructure by targeting electrical substations, cellular towers, telephone land lines, water wells, construction sites and vacant homes.

The increased demand for copper is coming from developing nations such as India and China. The demand for copper from China increased substantially because of the construction of facilities for the Beijing Olympics, according to the FBI. A mining accident in Indonesia in 2003 and a mine strike in Chile in 2004 contributed to production shortfalls, too.

The thieves are typically individuals or organized groups who operate independently or in loose association to commit thefts. They could be gang members or drug addicts. A meth addiction costs about $50 a day, noted Meurer.

His company has been working for three years on approaches to curtailing such theft for clients.

Armed Response Team uses a mix of different technologies, including cameras that use a video analytics device that discriminates between, say, a flock of birds and a human form that shouldn’t be there. The systems can run on batteries and send signals by mobile phone.

Meurer’s company dispatches a team, all ex-law enforcement personnel, when an alarm goes off. And while empty buildings are inviting targets, it’s not necessary for thieves to go inside. Nearly every commercial building has electrical service that runs from a transformer up to the exterior of a building. There is a large service disconnect switch, and power runs into the panel.

Thieves typically open the panel, cutting locks if necessary, and pull the wire out of the conduit.

It might bring several hundred dollars’ worth of wire to the burglar, but Meurer has never seen a bill for the damage that owners must pay that is less than $5,000.

With high copper prices come higher cases of theft. That’s causing one group to keep a special eye on vulnerable businesses.

The Armed Response Team, made up of former Albuquerque police officers, is using a new system aimed at keeping copper thieves away.

Copper brings in about $3 a pound, and the damage done to a property usually costs more than the money a thief can get for stolen copper.

Copper is often located outside, and most buildings have some copper. The metal is nearly impossible to trace once it’s stolen.

David Meurer is part of the Armed Response Team. The group is selling the anti-copper theft system.

It uses sensors, realtime video and quick responses from their officers.

Meurer said, “The idea behind our alarm system is that it’s not like a traditional system or alarm. We want to detect someone approaching when they are going to commit this crime and react quick enough when we can get there before they cause the first damage.”

The key is to show up before copper thieves get to work.

KOB.com

Starbucks tried switching some locations to another company, only to discover that many panels didn’t  allow anyone else to reprogram the alarms remotely.

ART never tries to lock-in a customer with technology or long-term contracts.  Take control of your security.  Let ART show you the way.

http://www.securityinfowatch.com/Alarm+Systems/1289928?pageNum=1

This move will free up police resources to focus on the highest priority calls with an immediate threat to life and property, and to dedicate more time to crime suppression.  The city estimates it will also save over $10,000 during the six month pilot project for the taxpayers of Albuquerque.

Larry Sonntag, ART’s Chief of Operations, said: “I have worked on reducing the problems of false alarms – first as an APD Captain and now with the Armed Response Team.  This project is a win-win – we free up APD resources to focus on fighting crime, and help the City budget by reducing the need to add police resources.”

The contract will also be good for ART’s customers.  Steve Dichter, CEO, commented: “This is a great vote of confidence in ART’s unique business model which only employs retired Police officers for our response units.  The added revenue from this relationship will help us retain the highest qualified people and keep our rates affordable.”

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About Armed Response Team, Inc.

Armed Response Team (ART) is a privately-held C Corporation located in Albuquerque, New Mexico that provides alarm monitoring and immediate armed response services to businesses and residences with security systems.  Its entire officer corps consists of professional, previously sworn police officers who have recently retired from law enforcement agencies.  Currently, ART serves over 1,600 clients throughout the Albuquerque metro area.

This is not the fault of the police. Calls for service are increasing and budgets are decreasing.